Frequently Asked Questions ?

General Inquiries

What is Adasat.com?

Adasat.com is a shopping platform for all eyewear. We have multiple brands for sunglasses, eyeglasses, and contact lenses.

 

Where does Adasat ship to?

Everywhere! Check out our shipping rates to your country here.

 

What makes Adasat different from other websites?

Compared to other websites, Adasat has a team of eye specialists to make sure that everything you find on the website will not be harmful to your eyes.

 

Are these brands authentic?

Yes of course! We guarantee 100% authenticity of each of our product.

 

How can I find my size?

Here are 2 ways to find your size:

• Measure across your forehead and convert that number according to this chart.

• Check the temple of your current sunglass or eyeglass. The size would be written in numbers such as 51, 52, 54, 54 etc

 

 

Payment / Discounts

What payment methods can I use while checking out?

You may pay by cash on delivery, credit card, or use an installment plan. Learn more about our different payment methods here.

 

Is paying online secure?

Yes! All your details will not be shared outside this procedure.

 

What if I don’t own a credit card?

Don’t worry, we accept cash on delivery! (For orders within the UAE)

 

Where can I find my discount codes?

You may find all your discount codes at the check out page once you’re logged into your account.

 

How can I find or hear about discounts and promotions?

You may follow us on our socials (Instagram, Facebook, Threads, Snapchat, Tiktok, Youtube) @adasatdotcom

or sign up to receive our email notifications.

 

 

Orders / Returns

How do I return my order?

Fill in this form to return your order.

 

What are valid reasons for returning my order?

You may see all you need to know about returns and exchanges here.